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What To Do When Death Occurs

If the death occurs at home:

Contact your G.P. who will come to certify the death. If he is satisfied that the coroner need not be informed, he will either give you the Medical Certificate of Cause of Death there and then, or advise you as to when and where you can collect it.

You need this certificate to register the death.

Contact the funeral directors who will arrange with yourselves a time that is convenient for them to collect the deceased and take to the Chapels of Rest.

If the death occurs in hospital or a nursing/residential home etc:

Contact the staff at the hospital/home and they should be able to advise you as to the availability of the Medical Certificate of Cause of Death and from where it can be obtained.

Contact the funeral directors who will advise you what arrangements can be made.

How to Register the Death

When you have obtained the Medical Certificate of Cause of Death you need to take it to the local office of Registration of Births, Deaths and Marriages in the district where the death occurred. This needs to be done within five days of the death, unless the registrar extends this period. If the death has been referred to the Coroner, the procedure is slightly different, we will advise you concerning this.

Who May Register The Death?

Regulations state that only certain people can register a death. These people being:

  • A close relative of the deceased
  • A relative in attendance during last illness
  • A relative living in the same district where death occurred
  • A person present at death
  • The person causing the disposal (Arranging the funeral)

Documents Required to Register the Death

  • Medical Certificate of Cause of Death
  • Medical Card of the Deceased (If available)
  • Birth Certificate (If available)

Information Required to Register

  • Date and place of death
  • Full name of the deceased
  • Date and place of birth
  • Occupation and home address
  • If married, husband's full name and occupation

The Registra will issue you with:-

  • A green certificate of burial or cremation (unless advised otherwise), this must be delivered to the funeral directors as soon as possible.
  • A white certificate of registration of death, this should be completed and forwarded together with the deceased's pension books etc. to the local office of the department of Social Security.
  • Copies of Entry of Death in the register, which will be required for banks, insurance companies, solicitors etc.

where to register locally


Shirehall, Shrewsbury.
Tel: 01743 252922

Opening Hours:
Monday to Friday - 9.30-12.30 & 1.30-4.00


Council Offices, New Street, Wem.
Tel: 01939 232771

Opening Hours:
Monday - 1.30-3.30
Thursday & Friday - 10.00 -12.00

We will be happy to help you with information about any other Office of Registration should you require it.

We are also happy to take you to the Registrar's if you have difficulty with transport.